Jails across America replace in-person visits with costly video calls, frustrating families
07:06
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Nightly Films
Jails across America replace in-person visits with costly video calls, frustrating families
07:06
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Incarcerated Americans and their families have been frustrated by the replacement of in-person visits by video calls, which experts say are costly and deprive loved ones of human contact. Two lawsuits in Michigan seek to reverse the practice and one sheriff explains why he changed his mind on the matter. NBC News’ Lester Holt reports.June 29, 2024
